How can we help?
Delivery, returns, sizing and payment, answered. If none of it covers what went wrong, a person replies within one working day.
Delivery
How long it takes, next-day options, and what it costs.
Follow a manual added link
Returns
Sixty days, a prepaid label, and how to start one today.
Follow a manual added link
Size guide
How each cut runs, with the chest, waist and hip chart.
Follow a manual added link
Track your order
Where your parcel is right now, with no account needed.
Follow a manual added link
Payment
The cards and wallets we take, and when you are charged.
Follow a manual added link
Contact us
Email a real person and get a reply in one working day.
Delivery
Orders placed before 2pm leave the same day.
Standard — 2 to 4 working days
Next-day — order before 2pm
Free — over $75, else a flat $6
How long does delivery take?
Can I get it next day?
How much is delivery?
Returns
Sixty days to change your mind, with the label paid for.
Window — 60 days from delivery
Label — prepaid, in your email
Condition — not visibly worn out
How long do I have to return something?
Can I return something I have trained in?
How do I start a return?
When do I get my money back?
Size guide
Measure over a light layer, tape level and snug but not tight.
Regular — true to size
Oversized — a full size roomier
Between sizes — size up
| Size | Chest (cm) | Waist (cm) | Hip (cm) |
|---|---|---|---|
| XS | 84–89 | 68–73 | 84–89 |
| S | 89–94 | 73–78 | 89–94 |
| M | 94–100 | 78–84 | 94–100 |
| L | 100–106 | 84–90 | 100–106 |
| XL | 106–112 | 90–96 | 106–112 |
| XXL | 112–118 | 96–102 | 112–118 |
How does the regular fit run?
What about oversized pieces?
I am between two sizes
Track your order
A tracking link is emailed the moment your parcel leaves.
Link — emailed on dispatch
Account — not needed
Works from — your confirmation email
Where is my order?
Do I need an account to track it?
My tracking has not moved
Payment
Nothing is charged until your order is picked.
Cards — Visa, Mastercard, Amex
Wallets — PayPal, Apple Pay
Charged — when your order is picked
Which payment methods do you take?
When am I charged?
Are there any extra fees?
Still need a hand?
Email a person. Include your order number and anything urgent goes straight to the front of the queue.
hello@grit-demo.test
Reply
One working day
Urgent
Quote your order number